Page MenuHomePhabricator

Public | Complete unsubscribe by email
Closed, ResolvedPublic

Description

For Gmail's one-click-unsubscribe to function, the subscriber must be able to unsubscribe by sending an email. Linking to a URL will not cause the unsubscribe button to appear.

People clicking Spam! to stop receiving the newsletter is a problem. Clicking the Spam! button hurts our ability to continue to send messages to people who do want to receive it. Unsubscribing will DEFINITELY and IMMEDIATELY remove the user's email address from the available subscribers list.

On Gmail at least, when someone clicks Spam! on a message with a one-click-unsubscribe function, Gmail will ask them if they really intend to Unsubscribe or if they really feel they're being spammed.

Event Timeline

Joe created this task.Nov 12 2018, 10:31 AM
Joe created this object in space S5 Public.
Joe triaged this task as Normal priority.
Joe created this object with visibility "Public (No Login Required)".

Doing this email processing isn't trivial, but Amazon's Simple Email Service has a cool email receiving feature designed to be used for just this purpose.

Joe closed this task as Resolved.Nov 17 2018, 9:10 AM

Added list-KTNL-<hash>@unsub.karenware.com handling. Also now sends a notification email when a user is unsubscribed.